lewieallen:onlineAI / DIGITAL / PRODUCT

VOICE AGENTS / A USEFUL FIRST RESPONSE

Answer the call.
Keep the details.
Move things forward.

A phone assistant for routine enquiries, call notes and appointment workflows. Important details go to your spreadsheet and the right person, with a clear human fallback.

Setup from £495. Managed care from £49/month at go-live, plus separate provider usage. No consultation required. No VAT currently charged.

CLEAR SCOPE / CLEAR COSTS

Start with the calls
your business receives.

ENQUIRIES & MISSED CALLS

Call Capture

£495 one-off setup

Then £49/month managed care from go-live
+ provider costs paid separately

  • One business, UK number and language
  • Up to 20 approved routine FAQs
  • Caller details, summary and next action
  • Google Sheet + one email, Slack or Notion destination
  • Human/voicemail fallback and handover
  • Seven-day monitored launch period

Delivery target: 5–7 working days after the complete brief and working access. Captures booking requests; does not confirm calendar appointments.

Start Call Capture — £495 ↓

OPTIONAL PAID ADD-ON / CUSTOM VOICE

Your brand.
A familiar voice.

Give your assistant a distinctive voice, including a clone of your own voice or an authorised team member’s voice, subject to provider support and voice-owner consent.

Custom voice setup — quoted separately

Voice sample preparation guidance, clone setup, pronunciation and delivery tuning, and a review before launch. Custom voice work is an optional paid feature, available with either package; standard package prices include a standard provider voice.

The setup fee and any additional provider or ongoing voice charges are agreed in writing before work starts. Custom voice is not included in the setup or care prices above and is not charged by the standard checkout. The assistant continues to identify itself as AI.

Ask for a custom-voice quote →

Send your requirements in writing. A consultation is optional.

WHAT A CALL CAN BECOME

A clear record.
A useful next action.

01 / RECEIVE

A caller gets a response.

The assistant identifies itself as AI, answers approved questions and checks the important details. It asks or hands off when uncertain.

02 / CAPTURE

The details stay connected.

Save caller contact, intent, a concise summary, next action and actual booking status to an agreed Google Sheet.

03 / NOTIFY

The right person knows.

Choose one owner email, private Slack message or Notion database entry. Notes can contain transcription errors; uncertain details are flagged for review.

ONGOING COSTS / BEFORE YOU BUY

Setup is one fee.
Running costs are separate.

Call Capture: £49/month care. Booking Assistant: £99/month care. Billed monthly in advance from go-live through a separate signup. No monthly care charge is taken with today’s setup or reservation payment. Cancel before the next renewal; arrange handover and replacement support.

Care includes a monthly health review and up to 30 minutes of minor changes for Capture, or 60 minutes for Booking. Unused time does not roll over. Support response target: 2 working days. No 24/7 human support or unlimited changes.

Voice, phone and usage

Provider accounts stay in your name. Budget roughly US$0.10–$0.20 per connected inbound minute, plus around US$3.50/month for an example UK local number. At 200 minutes, that is approximately US$23.50–$43.50/month in tools, in addition to care.

This is a planning estimate, not an inclusive tariff. Model, carrier route, transfers, recording/storage, taxes and exchange rates affect the final cost. Existing telephone diversion charges may also apply. Agree the actual providers and a spend limit before activation. No provider purchase is made without your authorisation.

WhatsApp is a separate add-on: business approval, recipient opt-in, templates and message charges may apply. Notion saves a record; a push alert is not automatically included. Additional channels and custom integrations are quoted before work.

START ONLINE / NO SALES CALL

Choose the package.
Send the brief after payment.

For standard inbound business enquiries and simple appointments. After verified payment, your private order page lets you save the brief and see the next step. Keep that link safe.

Call Capture takes £495 setup now. Booking Assistant takes a £199 reservation credited against £995; £796 remains after compatibility approval and before live routing. Monthly care starts separately at go-live.

Delivery targets begin after approved scope, complete brief/access and any applicable cancellation period. Early performance is only arranged separately.

If the advertised scope cannot be fulfilled, the initial setup/reservation payment is refunded. Bespoke offers are agreed in writing; a consultation is optional.

Review the exact amount again at Stripe checkout. No consultation required.

THE RIGHT EXPECTATIONS

Built to help.
With clear boundaries.

Can the assistant use my own voice?

Yes, an optional paid custom-voice service can include cloning your own or an authorised speaker’s voice, subject to consent and provider support. Standard voices are included in the packages. Custom setup and any extra ongoing provider costs are quoted separately and agreed in writing before work; a consultation is optional.

Explore the custom-voice add-on →
Does it guarantee every call or booking?

No. Speech, AI and connected services can fail. The build includes tests, a human/voicemail fallback and failure handling. A booking is described as confirmed only after the calendar system returns a verified result.

What is excluded?

Outbound marketing, payment/card collection, regulated advice, unlimited languages, custom CRM work and rescheduling/cancellation automation are excluded from the standard packages. Complex calendar concurrency or capacity rules require a compatible booking system or a separate scope.

Can callers speak to a person?

An agreed transfer or callback route is part of the brief. If no person is available, the assistant takes a message or uses the agreed voicemail fallback. This is not an emergency service.

Who owns the accounts and call records?

Client accounts remain in your control. Recording, transcript retention, access and privacy wording are agreed before go-live. Full audio recording is off by default unless agreed and appropriate.

Can I discuss a different offer?

Yes. Send requirements in writing for multiple calendars, locations, languages, extra channels or a bespoke integration. A help call is optional.

Request a written scope →